As a wedding invitation consultant, I take great care with my customers and offer fine stationery products that will totally complement your upcoming wedding. When you seek the assistance of a wedding invitation consultant, you are provided 100% customer service, attention to the details and complete follow-up on your order through final delivery.
Unfortunately, when you purchase from an internet site, you miss the opportunity to deal personally with the owner; risk of making an error is high because you do not have the oversight of a consultant; once you place the order, pay for it and receive the printed product, it is yours, whether there are errors or not, whether you like it or not. I know this because some of those same companies with these websites, I represent.
The exception is purchasing from my website, www.occasionsandinvites.com. I still review the order before submitting it for approval. If I note an error, I have the capability of going in and making the correction. This does not include name misspellings or incorrect addresses...it is only the obvious that I can correct. Nonetheless, I am still reviewing the order before it goes to the company. Additionally, if you have already submitted the order, and realize that you made an error, you just have to call me or email me and advise me of the error. It can be fixed before I submit the final approved order.
Often times internet sites offer a discount. But keep in mind you are ordering from a big box company versus the small business. The small business owner has to pay for albums as their inventory...it is not a small expense, advertise, purchase space at top-notch bridal shows, and at times the owner will incur costs to you such as proofs, shipping and taxes depending on the amount of the sale. Internet sales are virtually impersonal, with no customer interaction to assist you selecting what you are truly imagining as the perfect invitation.
We take pride in our business, our product, the interaction with our clients and the above and beyond customer service we can give to our customers that an internet site simply cannot offer.
Mary
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Testimonals from Customers
June 6th 2009
Autumn and Ryan get married on 8/7/09, Hudsonville, MI
Hi Mary!
Ryan and I wanted to thank you for the awesome invitations you designed for us. You made this process stress-free with yourprompt service and helpful advice. You had a wide variety of invitations to chose from that fits every budget. Again, we would like to thank you for providing us with a quality product and excellent customer service!
Autumn & Ryan
Thanks again & have a great weekend.
Autumn
Mary was very great at helping us find the style that we were interested in. Mary was prompt at sending a breakdown of the expenses to expect. We were able to make changes and Mary quickly expedited those so we could receive an updated preview as soon as possible. Our invitations were beautiful and we were so very pleased with our selection and the help that Mary provided for us. We would recommend everyone to use her because of the service that she provided with handling all the ordering, editing changes, and the behind the scenes work that she does. Mary was a true professional, very courteous and extremely helpful to us.
Dana LaMacchia
8/12/08
Mary, with Occasions, knew her products well and showed us many examples of invitations that met our "style". She was good at communicating with us the extra costs, when necessary, and never said "this is final" so we knew the total cost would go up or down. We also put ourselves in a pinch with timing our order and Mary was excellent at making sure we got our invitations by the date we specified at the beginning of the process - even if that meant having to push buttons with the company!
All in all, we did not stick to the budget we had set but we received beautiful invitations. Many of our guests have stated they are the nicest they have seen and feel that they know the "tone" of the wedding already.
We would recommend Occasions to anyone looking for unique invitations that has a flexible budget. We also suggest giving yourselves plenty of time to decide and leave room for editing and proofing - Mary can push things along but things take as long as they need to take to get done.
Lindsay Lee
09/05/09 - Wedding Reception celebrating the marriage of Sue and Vern S.
I had the pleasure in working with Mary in ordering invitations for my wedding reception. I was impressed that Mary provided me status updates and proof changes statuses regularly without ever having to ask her for a status. Her follow up to the customer is wonderful. Her experience in helping me decide between hundreds of styles, colors, etc. was so valuable as there are so many options and choices when purchasing invitations. I would never hesitate to recommend Mary to anyone needing help in purchasing invitations. She is a valuable and knowledgeable resource and took a lot of stress off me as I tackled my list of things to do for the wedding!
Sue Race (now Scheck)
Autumn and Ryan get married on 8/7/09, Hudsonville, MI
Hi Mary!
Ryan and I wanted to thank you for the awesome invitations you designed for us. You made this process stress-free with yourprompt service and helpful advice. You had a wide variety of invitations to chose from that fits every budget. Again, we would like to thank you for providing us with a quality product and excellent customer service!
Autumn & Ryan
Thanks again & have a great weekend.
Autumn
Mary was very great at helping us find the style that we were interested in. Mary was prompt at sending a breakdown of the expenses to expect. We were able to make changes and Mary quickly expedited those so we could receive an updated preview as soon as possible. Our invitations were beautiful and we were so very pleased with our selection and the help that Mary provided for us. We would recommend everyone to use her because of the service that she provided with handling all the ordering, editing changes, and the behind the scenes work that she does. Mary was a true professional, very courteous and extremely helpful to us.
Dana LaMacchia
8/12/08
Mary, with Occasions, knew her products well and showed us many examples of invitations that met our "style". She was good at communicating with us the extra costs, when necessary, and never said "this is final" so we knew the total cost would go up or down. We also put ourselves in a pinch with timing our order and Mary was excellent at making sure we got our invitations by the date we specified at the beginning of the process - even if that meant having to push buttons with the company!
All in all, we did not stick to the budget we had set but we received beautiful invitations. Many of our guests have stated they are the nicest they have seen and feel that they know the "tone" of the wedding already.
We would recommend Occasions to anyone looking for unique invitations that has a flexible budget. We also suggest giving yourselves plenty of time to decide and leave room for editing and proofing - Mary can push things along but things take as long as they need to take to get done.
Lindsay Lee
09/05/09 - Wedding Reception celebrating the marriage of Sue and Vern S.
I had the pleasure in working with Mary in ordering invitations for my wedding reception. I was impressed that Mary provided me status updates and proof changes statuses regularly without ever having to ask her for a status. Her follow up to the customer is wonderful. Her experience in helping me decide between hundreds of styles, colors, etc. was so valuable as there are so many options and choices when purchasing invitations. I would never hesitate to recommend Mary to anyone needing help in purchasing invitations. She is a valuable and knowledgeable resource and took a lot of stress off me as I tackled my list of things to do for the wedding!
Sue Race (now Scheck)
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